Loh, A Malaysian

My Journey of Life

My Choices of eWallets in Malaysia [Reviews]

My Choices of eWallets in Malaysia [Reviews]

Introduction

I have tasted the convenience and safety of cashless transaction back in New Zealand more than five years ago. Visualise this in your mind, I go everywhere in NZ without a physical note or coin with me, bearing only a student ID card and a debit card in my wallet. Nobody is going to rob me for cash. When I said “everywhere”, it means that I can buy an ice cream at the farmer’s market with a swipe of card (using EFTPOS).

After spending five years in New Zealand, dealing with a wallet so heavy with coins and attending to the ATM regularly to withdraw cash feels awkward and cumbersome to me till this day. Therefore pushing cashless transactions is part of my passion in entrepreneurial journey. Below is a list of reviews for all the e-Wallets that I have tried and/or using, best on the top, least satisfied at the bottom.

Before we go any further, here are two great informative articles by ecInsider: All You Need to Know about e-Wallet in Malaysia (Infographic) and The e-wallet infinity war in Malaysia – Everything you need to know about e-wallet starts here….

1) Boost

Up to June 2019, Boost boasts the largest user base for eWallet in Malaysia, namely over 3 million. In return, I come across the merchants who are willing to accept Boost as another mean of receiving payment more often than other eWallets.

You can even donate to a few selected charity organisations and pay your PTPTN bill via Boost! Monthly I pay my unifi and Celcom postpaid bills via Boost, and both of them do offer cash rebates. Save every cent with every chance we get, that is another cent to invest, why not aye?

On the merchant side, you have to apply for Boost Business separately. On the date of writing this, I am still in the process of applying one, a long overdue action that I should have done it months ago. Probably I will write about it in the future if the application is successful (hopefully I am). Update: I have successfully applied for Boost Business account, and I will do an account write up of the process.

My invite code: lohhwv6

Go on vacay with boost

2) Touch n’ Go eWallet (PayDirect™)

If you are a driver in Malaysia, this is a must (or soon-to-be) for you. Both conventional Tn’G and RFID are tied to PayDirect™. Being the second largest eWallet provider in Malaysia, the number of merchants getting on the platform is increasing, and so the rewards. I might have to apply one in the near future.

Impressively, Touch n’ Go managed to bring Shell onboard and offer a negligible reward that fails to pull me over (I use exclusively Petronas fuel). Click on the image below to learn more.

Personally, Touch n’ Go came slightly later than Boost into the game of eWallet. In the long run, Touch n’ Go might end up as the leader given the big financial backup. To stay competitive, Boost might have to continue offer rewards and I as a consumer is more than happy to utlilise it.

My invite code: f9xtax

3) BigPay

This is best for tracking your spendings if you want to live within your means. This wallet comes with an application (obviously) and a physical debit card! If you are not fancying all the rewards provided by some other eWallets, this is the basic eWallet I will recommend. In fact, for those who need a debit card for online transaction, BigPay debit card can be used.

bigpay_01.png

The application will track and categorise your monthly spendings into a few categories. What you can do is, deposit a lump sum of money when your monthly wage comes in, then pay using BigPay debit card or app as frequent as possible. Do keep a little bit of cash in hand as well. At the end of the month, see where you should cut down, and plan better for the next months. For supplementary information, stay with me, or read Ringgit Oh Ringgit.

I tried to debit Boost via BigPay but it is not always successful. When I tried to debit Boost repeatedly within a span of ten (10) minutes, BigPay will block the second transaction onwards for 24 hours. Therefore I would suggest to debit a bigger-than-you-need amount for once.

My invite code: T2UUUUIIY1

**Referral reward: We will both get RM10 once you activated your BigPay debit card.**

4) GrabPay

If you are a Grab daily users and/or your pocket is deep to eat out every day, this is the necessary eWallet for you. However, your Grab drivers might still rely on Touch n’ Go. Grab lies dormant inside my phone indefinitely (but still get updated), for the sake of emergency.

The perk of using GrabPay is, each purchases within the ecosystem do reward you handsomely. Points earned within the wallet can be exchanged for rebates within the application. As part of my thrifty lifestyle, those rewards are not useful for me.

My invite code: GRAB835GFM6B

**Referral reward: You will get RM3 off on your first Grab ride.**

5) Razerpay

Attention: Do not confuse this with another payment solution Razorpay.

This is a wallet targeted at young people, especially gamers. Razer is a brand all gamers should be familiar with. Razerpay features a wide range of game credits, but nothing special as Boost offers the same. Yes, Boost offers Razer’s own RAZER Gold as well.

The main reason I still keep this eWallet is, 7-Eleven. I have yet to see the potential of this eWallet as Boost and Touch n’ Go are way ahead.

6) Samsung Pay

This is a feature for Samsung smartphone users. It exists way before most of the eWallets in the list. I do not remember there is any referral perks available. There are few Samsung Rewards available but again they are virtually useless for me.

However, I never been able to fully use my Samsung Pay, as it does not support Visa Electron and Lifestyle Debit Card issue by Public Bank.

7) WeChat Pay

This is my backburner eWallet, last among my preferences. WeChat is used by a large number of Chinese speaking community (not me) and to business with Chinese community. Currently, WhatsApp and Telegram are still my go-to messaging applications. WeChat might be my future tool when I am there to expand my business.

Honourable mentions

  • Maybank QRPay. This is exclusively for Maybank customers. With Maybank backing it, I think it might be an alternate eWallet like BigPay in the future.
  • Alipay. If you are dealing with Chinese tourists regularly, this might be useful (or somewhat crucial) for the survival of your business. Another one to use is WeChat Pay.
  • Setel (powered by Kiplepay). This is Malaysia’s first petrol electronic payment solution. I am using Petronas exclusively, so this is a must for me. Unfortunately, the availability is still restricted to Klang Valley. On the other hand, Shell is riding Touch n’ Go as their e-payment solution.

Conclusion

There still exists a large gap of education level among Malaysians. There are people like me who are willing to accept new technologies, but there are people who are finding it hard to grasp the concept of virtually currency. While mobile internet coverage and smartphone adoption is growing daily, I wish that Malaysians can get rid of cash in the next decade.

Loh

Father, husband, pharmacist, serial entrepreneur, Christian.

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